> For the complete documentation index, see [llms.txt](https://docs.direqt-search.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.direqt-search.com/content-indexing/indexing-troubleshooting.md).

# Indexing Troubleshooting

### No Sitemap Found

This error occurs when no valid sitemap is detected at the expected location. A valid sitemap at your site root is recommended for optimal search performance.

#### **Troubleshooting Steps**

1. **Create a Sitemap**

   If your site doesn't have a sitemap, generate a sitemap in XML format following the [Sitemaps.org protocol](https://www.sitemaps.org/). 
2. **Place the Sitemap at Your Site Root**

   Ensure your sitemap is posted at your site root  (e.g., `https://yourdomain.com/sitemap.xml`)

### Invalid URL

This error occurs when the provided URL is incorrectly formatted, inaccessible, or blocked.

#### **Troubleshooting Steps**

1. **Check the URL Format**

Common issues:

* The URL is missing `https://` or `http://` (e.g., `example.com/page` instead of `https://example.com/page`).
* The URL contains spaces, special characters, or encoding errors.
* The URL is a relative path instead of a full link (e.g., `/page` instead of `https://example.com/page`).

2. **Verify URL Accessibility**

Common issues:

* The URL returns a 404 (Not Found) or 403 (Forbidden) error.
* The page is behind a login screen or restricted to specific users.
* The website is temporarily down 
* The page has a `noindex` meta tag preventing search engines from accessing it.
* The website has firewall or security settings blocking our crawler.


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